Basic policy

As a food manufacturer, ensuring the safety and reliability of food is our top priority. Kanro also contributes to safety and reliability in dietary life through the provision and communication of correct information to customers.

Social issues

As a food manufacturer, ensuring product safety is Kanro’s important initiative that is tied to joy, trust and peace of mind of customers. Kanro complies with related laws and regulations in every process from planning to manufacture, distribution and sales of products, and pursues quality-first manufacturing. If any safety issue arises from our products, we immediately investigate and identify its cause and take thorough measures to ensure that it never happens again. In addition, in order to support customers to select products based on correct knowledge, we will be proactively working to provide information and engage in communication concerning products and the safety and reliability of food in an appropriate manner.

Materiality

• Food safety
• Responsible marketing and product marketing

KPI

• Conduct quality reviews in a planned manner based on the quality risk assessments of the raw material suppliers and manufacturing contractors

Related SDGs

Approach

Quality Assurance System

Quality Assurance System
To further strengthen Kanro's quality assurance system, in 2017 we transferred administration of the Quality Management Division, which had been managed by our manufacturing plants, to the Quality Assurance Department.
In this way, we ensure the independence of the quality assurance department as we strive to further improve quality through better coordination between the head office and our production facilities.
To improve food safety, Kanro acquired FSSC 22000 certification at all plants. FSSC 22000 is an international standard for food safety management systems.
The Asahi Plant acquired certification in 2015, the Hikari Plant in 2018, and the Matsumoto Plant in 2019.
Going forward, we will continue to make improvements while conducting periodic quality and manufacturing environment reviews.
In addition to thoroughly implementing 7S (sort, set in order, shine, standardize, sustain, safety, speed) and VM activities (Visual Management). We have adopted a traceability system at each plant to enable minute-to-minute management of the production history for each product.
Customer inquiries and opinions are quickly shared with relevant departments in the company to improve quality and service.